We work closely with clients in many industries to ensure they are properly prepared to handle communications in any form of crisis.
As a crisis usually involves an unplanned event, the best protection for any organisation is to be as ready as possible to manage the extra attention they will receive, respond to enquiries and provide information to stakeholders.
Our work involves:
- Creation of crisis communications plans
- Training in crisis communications
- Simulations for crisis communications
- Rapid media responses
- Social media response and engagement
- Monitoring and reporting
- Media training
Our team is highly experienced and has been tested many times by significant events during recent years. We are able to operate from our client's offices following their local or global crisis communications plans and procedures.
Over the years we have been involved in a huge range of incidents that have attracted media attention locally and from around the globe. These have included incidents on oil drilling rigs and mine sites, emissions from industrial facilities, workplace fatalities, venue evacuations, theft and cybercrime.
With Clarity assisting during crisis periods, our clients have been able to effectively handle their external and internal communications, particularly during the critical 72-hour period after an event occurs. This has helped them maintain their reputation with Governments, media and public, as well as ensure the support and commitment of employees.